Can I check what bookings I have made?
Yes, you will be able to see all of your bookings and you will receive a confirmation email for each booking you make through our booking portal.
How long do I have to complete the online booking?
You will have a 10 minute window to complete your booking before the space becomes available for someone else.
Who do I contact if something goes wrong?
Please contact the facility where you are making the booking.
Can I cancel or transfer my session?
For swimming pool bookings we are operating on a non-transferable and non-refundable policy. For other bookings, a 48 hour cancellation policy applies.
How do I receive my online booking details?
If you create an account online, you will be sent your login details.
If you create an account at reception, you will need your email address to login, and reset your password the first time.